Get Chosen · Reviews
Make it easier for patients to share honest feedback.
A neutral, respectful review process helps patients share their experiences and gives your practice a consistent way to respond.
The outcome
A steadier flow of honest reviews.
We help your team choose appropriate moments to ask for feedback and respond without exposing patient information in public.
Answers up front
Common questions, answered first.
Can we ask patients for reviews?
Yes, with a neutral request. We do not buy, incentivize, fabricate, or selectively gate reviews.
Can we remove negative reviews?
No. We can help your team respond thoughtfully and follow the platform’s reporting process when a review violates its policies.
Should we mention a patient’s care in a reply?
No. Public replies should avoid confirming a patient relationship or sharing clinical details.
What to know
Reviews shape local decisions.
Independent consumer research shows that people read local reviews, look for recent feedback, and expect businesses to respond. These survey findings are not practice-specific outcomes.
97%
of consumers read reviews for local businesses.
74%
look for reviews from the past three months.
89%
expect business owners to respond to reviews.
Source: BrightLocal, 2026 Local Consumer Review Survey (1,002 U.S. adults). Independent research; not Solitude client results.
Why it matters
Trust needs a thoughtful process.
A simple request and careful response can help your practice show up accurately without turning patient feedback into a scripted campaign.
What we do
What we support
- Neutral review requests at appropriate touchpoints
- Direct links to the relevant platform
- Staff guidance for responses that protect patient privacy
- Dated review volume, recency, and response snapshots
How it works
How the work runs
- Record the current review profile.
- Agree on request wording, timing, and staff ownership.
- Set up links and a light process.
- Review response guidance with the practice.
- Compare dated snapshots.
How we measure
What we can show
Review volume, recency, and response patterns across comparable snapshots. We do not publish ratings or patient outcomes we cannot verify.
Keep going
Related work
The next step
Growth without the chaos.
Tell us what your practice needs to improve. We’ll clarify the scope and the next useful step.